Terms of service

The conditions set out in these terms pertain to all transactions for the supply of Products between Well i am and the Shopper via the Online Store.

Definitions:

  1. “well i am” refers to well i am (PTY) Ltd

  2. “Products/Services” means the Products or Services sold to the Shopper by well i am which form part of the subject matter of the Contract

  3. The “Shopper” refers to the legal person, firm partnership, close-corporation or company which purchases the Products/Services from well i am and includes the Shoppers’ spokespersons, beneficiaries and permitted assigns.

  4. “Terms and Conditions” means these E-Commerce Terms and Conditions which govern the relationship between well i am and the Shopper for the sale of Products offered via the online store.

Important Considerations to Note:

There is nothing in these T&C’s that is intended to unlawfully restrict, limit or avoid any rights or obligations, created for either Well i am or the Shopper in terms of the Consumer Protection Act, 68 Of 2008.

Order

All Orders received by well i am will be processed in line with normal business practices of well i am and acknowledgment of the Order will be confirmed in writing to the Shopper via email. Furthermore, well i am is entitled to reject an Order if it considers this necessary.

Payment

  1. Payment may be made by credit card via the Payment Gateway options provided to the Shopper.
  2. Credit Card payments are acquired by Payfast, which is a registered payment gateway in South Africa. Please refer to www.payfast.co.za to review of the Payfast terms and conditions and privacy policies.
  1. Payflex is a payment option that offers the Shopper the opportunity to pay in 4 interest free instalments over 6 weeks. Please refer to https://payflex.co.za/ to review of the Payflex terms and conditions and privacy policies.

Pricing

  1. All prices quoted as net prices and inclusive of VAT
  2. The prices of the Products on the website or any other form of advertising are well i am’s current pricing list and are deemed to be acknowledge and accepted by the Shopper when quotation is confirmed.
  3. well i am may, due to business requirements (such as currency fluctuation, labour, strikes, fuel increases and the like) be entitled to change their price list from time to time. It is the Shopper’s responsibility to ensure that he/she is fully aware of the price prior to purchase.
  4. Products will only be dispatched once payment is made in full.
  1. well i am regularly offers discounts, discount codes and promotions online. Discounts, discount codes and promotions cannot be combined.

Rights

well i am reserves the right to:

  1. Change these Conditions from time to time depending on the requirements of the business. The Shopper’s continued use of the Website, or any part of, following such change shall be deemed to be the Shopper’s acceptance of such change. It shall remain the responsibility of the Shopper to ensure that the terms and conditions are read and accepted prior to the purchase of any Product of the Provider.
  2. Change or remove products from the E-Commerce store with or without notice to the Shopper as it deems necessary. well i am will thus not be liable to the Shopper or any third party for any modification to or withdrawal of the Website.

Retention of Title

All delivered Products shall remain the property of well i am until the Products are paid in full.

Warranties

  1. well i am gives the following warranties in terms of the Products / Services

    It has the rights to sell the Products

    Unless otherwise agreed to in writing, well i am will at its sole discretion, replace the Products within a reasonable time provided that the Shopper notifies well i am in writing of any defects of the Products within seven days from date of delivery of the Products provided that such Products are determined by well i am on inspection thereof to be defective in any way or form. Â