FAQ's

We offer fast delivery within 2-5 days for orders within South Africa. Shipping times may vary for international orders.

Yes! We offer free shipping on orders over R499 within South Africa.

You can email us at info@welliam.co.za or call us at 060 393 2146 for any assistance.

Click here to read our return policy.

Our products are hypoallergenic and vegan friendly. They’re great-tasting too! If you’re including our products into kiddies’ diets, we simply advise halving the recommended dosage.

Can I take your products while pregnant/breastfeeding?

While our products only contain plant-based ingredients, taking them while pregnant/breastfeeding is a personal choice and we recommend getting consent from your doctor.

We take great pride in having sourced only the highest quality certified USDA organic ingredients from the USA. These are blended on home soil with organic acacia soluble fibre, pea protein, flavourings, vitamin C and stevia extract.

Every serving of our Superfoods Drink Mixes containing plant protein offers 300mg of Vitamin C, 10g plant protein, 138 million CFU of dairy-free probiotics, 4g of dietary fibre and a blend of super greens and reds. At less than 80 calories per serving, this drink mix fits the needs of many lifestyles, but we advise discussing calorie needs and specific meal requirements with a nutritionist or doctor before substituting meals with our products.

Yes, our greens and reds are raw and have not been cooked. They have been dehydrated, allowing them to retain maximum levels of heat-sensitive nutrients.

It can be taken any time of day. Many individuals prefer to drink it an hour before meals with water or juice for easy digestion, while others love incorporating it into smoothie meals for a filling, nutrient-dense liquid meal. Our products contain no stimulants and can therefore be taken right before bed.

Pea protein is a nutrient-dense plant protein that is hypoallergenic, comparatively high in BCAAs to whey protein, vegan, lactose-free and easily digestible.

We use collagen peptides, which have been shown to improve skin elasticity and smoothness and increase skin hydration and collagen density.

While marine collagen is generally not recommended whilst pregnant, our collagen is bovine collagen. Taking a collagen supplement will help your skin retain its elasticity, repair and also assist in the formation of new skin cells. This means that taking a collagen supplement is one of the best ways to prevent stretch marks during pregnancy and also to help your body and skin to recover postpartum.

Pregnancy and lactation also place increased nutritional demands on the pregnant woman. The need for protein also increases, for proper fetal and placental growth and development. Many women find it difficult to consume the recommended amount of protein during pregnancy. Women looking for additional protein during pregnancy may find protein powders an easy and convenient alternative to other forms of unprocessed protein. Proper healing after delivery, whether vaginal or by cesarean, requires adequate macro and micronutrients; proper nutrition pre- and post-delivery will have a positive effect on tissue healing. Patients preparing to undergo surgery also need peak immune function to prevent infection. Our 100% natural products can assist with the above nutritional needs, and also supply Vitamin C – which plays an important role in immune function and proper wound repair. That said, please always check anything that you take during pregnancy with your doctor.

Our bovine collagen is Halal- and Kosher-certified at the source.

When used in small amounts and sparingly, our products should pose no danger to your child. However, if you have concerns, please discuss them with your pediatrician or registered dietitian. Every child has different needs and circumstances. With appropriate use, these products should be safe for young children. While we do not recommend supplements to children under the age of four, we suggest a usage of 5g or less per day for children under the age of nine.

Yes, even our probiotics are dairy-free.

We recommend storing opened containers in either the fridge or freezer to preserve shelf life, but a cool, dry pantry works well too.

All of the ingredients included in our products are of the highest quality, so it makes sense that we would seek out a probiotic that will provide our customers with the benefits of the best, most stable probiotic we could find. LactoSpore® is the trade name for Sabinsa's probiotic, Bacillus Coagulans. LactoSpore® withstands the acidic environment of the stomach and then germinates and proliferates in the GI tract within a few hours. Due to its spore-forming nature, LactoSpore® is resistant to most chemical and physical conditions (e.g. heat and acid) and survives manufacturing, shipping and storage, making it an excellent functional food ingredient. It does not require refrigeration conditions, and it remains stable at room temperature too.

The superfoods and collagen found in our products will not be affected at all by heat. While the benefits of our probiotics may decrease slightly (studies show a decrease of 8-14%, depending on the nature of heat applied) the general integrity of the probiotic still remains intact.

The superfoods used in our products are USDA certified organic. Both our probiotics and collagen carry GRAS status (Generally Recognised As Safe), and our flax is both gluten- and peanut-free.

Superfoods are any food sources that are rich in vitamins, minerals, antioxidants, enzymes, amino acids or healthy fats. These nutrients are essential for your health and well-being, and you will look and feel better when you take them regularly.

A standard keto diet recommends eating less than 50 grams of glycaemic carbs per day. One 15g serving of Beauty Greens provides only 1g of glycaemic carbs. Therefore you certainly can use Beauty Greens on a keto diet.

According to clinical trials, a daily intake of 5-10g of collagen per day will help to maintain the skin's hydration, firmness and elasticity (i.e. its youth and beauty). Some studies have shown that skin's hydration improves after one to two months, and several communities have demonstrated the benefits of collagen peptides for preserving joint health. Most studies show effects within three months.

SPORT Rx products have been specifically designed for those engaged in sports or other strenuous physical activity, from weekend warriors to seasoned competitive athletes, sportsmen and women alike. Anyone that is physically active and who is looking to improve recovery and performance and get the most from their training, or simply looking to support their health and vitality will benefit from supplementing their diets with one or more of our uniquely formulated products. Our passion and commitment to delivering ethical, earth-friendly and environmentally conscious products makes our brand the ideal choice for those individuals not only dedicated to looking after their bodies and getting back to training faster and stronger, but also sharing our passion and desire to look after the world we live in.

All SPORT Rx products have been carefully formulated and manufactured to be free from ingredients listed on the World Anti-Doping Agency’s (WADA) prohibited substance list. All ingredients are fully disclosed on our product labels and all of our products are manufactured in a Good Manufacturing Practice (GMP) compliant facility. SPORT Rx products can thus be considered suitable for use by competitive athletes partaking in WADA and IOC compliant sporting codes. Notwithstanding the aforementioned, competitive athletes subject to anti-doping controls are typically advised to seek advice from their medical advisors prior to the use of any nutritional supplement or over the counter medication.

All our products are formulated from 100% natural ingredients commonly found in everyday foodstuffs and are thus free from harmful chemicals, pharmaceutical active ingredients or other artificial ingredients like artificial colouring, flavouring or sweeteners. The above considered, we believe that our formulations are safe for use by those involved in strenuous sports and physical activities of all ages. However, please not that one of our products, ENERGY Rx, does contain natural stimulatory ingredients; we recommend that this product be avoided by those sensitive to stimulants and in particular children with hyperactivity or attention disorder, or those who battle to get deep restful sleep.

Current recommendations for sugar intake in diabetics generally advise that daily sugar intake should not exceed 10% of daily energy intake. The UK Scientific Advisory Committee on Nutrition further advises that this percentage ideally be reduced to 5%, which equates to 25g of sugars in a 2000 kCal/day diet. With the aforementioned in mind, SPORT Rx products have been formulated using bare minimum amounts of sugar, and our products are thus well suited for inclusion in a low carbohydrate, diabetic-friendly diet. Diabetics should always factor the product's carbohydrate and sugar content into their daily diet plan and continue to regularly monitor their blood glucose levels to ensure that it is maintained within the recommended range.

As SPORT Rx products have been formulated using the bare minimum amounts of sugar, and our products are generally low in carbohydrates, they are typically suitable for inclusion in low carbohydrate, ketogenic type diets. In particular, our ENERGY Rx, Recovery Rx and SUPERFOODS Rx products, each with 5g or less of carbohydrates per serving, can be considered well-suited for inclusion in ketogenic diets.

Whilst every effort is made to develop and formulate SPORT Rx formulations that are both effective and free from animal-derived ingredients, the use of collagen peptides in our RECOVER Rx and Rebuild Rx formulations has been unavoidable as this is a key component required to deliver and maximise intended benefits of these formulations. We suggest you view the ingredients of each of our unique formulations in order to assess the suitability for vegans and other vegetarians.

SPORT Rx products have been carefully researched, developed and formulated to be completely free from artificial or chemical ingredients, and rely purely on natural colouring and flavouring agents and sweetening from natural sources such as dehydrated coconut flower sap and natural stevia leaf extract.

While most shelf-stable foodstuffs and nutritional products can generally safely be consumed after they have reached their “best before” dates, there is a chance that their nutritional values could be fractionally lowered, depending on the length and condition of their storage. Products kept in a cool, dry place or in a refrigerator are likely to last longer. In some countries, regulatory advice is generally suitable for consumption three months after their “best before” date. However, in the interest of full product potency and efficacy, it is recommended that products be consumed before their stated “best before” dates.

The ENERGY Rx formulation has been carefully researched and developed for those engaged in strenuous physical activity and who are looking for a pre- performance mental and physical boost. Used pre-training, pre-competition, pre-match or pre-workout, ENERGY Rx is designed to support increased energy and focus and thus boost performance.

Whilst ENERGY Rx is formulated from 100% natural ingredients and is free from potentially harmful chemicals and pharmaceutical ingredients, due to the stimulatory nature of some of the ingredients, we do not recommend its use in those under 18 or sensitive to stimulants, in particular those prone to hyperactivity or attention deficit.

Current recommendations for sugar intake in diabetics generally advise that daily sugar intake should not exceed 10% of daily energy intake. The UK Scientific Advisory Committee on Nutrition further advises that this percentage ideally be reduced to 5%, which equates to 25g of sugars in a 2000 kCal/day diet. With ENERGY Rx having 5g of sugar per serving, the product is well suited for inclusion in a low carbohydrate, diabetic-friendly diet. That being said, diabetics should always factor the product's carbohydrate and sugar content into their daily diet plan and continue to regularly monitor their blood glucose levels to ensure that it is maintained within the recommended range.

ENERGY Rx is 100% suitable for vegetarians and vegans containing a 100% plant-derived ingredient profile.

Due to the stimulatory nature of ENERGY Rx we do not recommend consuming more than 2 servings within any 12-hour period. We suggest refraining from consuming too close to bedtime.

It provides quick clean energy with no jitters, supplying sustained energy release with no crash. ENERGY Rx will also help enhance your mood, focus and intensity while increasing vasodilation and blood flow to working muscles, therefore supporting quicker intra-training recovery.

ENERGY Rx is ideally consumed 15-30 minutes before training, matches or workouts. Due to the stimulatory nature of some of its ingredients it should ideally not be consumed within 5 hours of bedtime.

Consuming ENERGY Rx pre-performance coupled with our RECOVER Rx post-exercise provides a potent “one-two nutritional punch” in your efforts to boost your physical and sporting performance and facilitate faster post-training or after-event recovery.

ENERGY Rx is completely free from these and other artificial ingredients, and relies purely on natural colouring and flavouring and sweetening from small amounts of dehydrated coconut flower sap and natural stevia leaf extract.

PROTEIN Rx is a high protein formulation, developed to provide nutritional support to those engaged in sports and other physical activities who are looking to improve their recovery and physical performance through better daily nourishment. Consumed after training or in-between meals, PROTEIN Rx provides convenient on-the-go nutrition to those wanting to fuel their body, obtain the nutritional support they desire to recover and rebuild faster and stronger and perform at their peak.

Absolutely. PROTEIN Rx is formulated from 100% natural ingredients, which are commonly found in everyday foodstuffs. It is free from potentially harmful chemicals, pharmaceutical active ingredients and other artificial ingredients like artificial colouring, flavouring and sweeteners. As highly active kids may not eat a sufficiently varied and nutritious diet or consume sufficient high quality proteins and amino acids to meet their body's recovery demands, PROTEIN Rx can offer valuable nutritional support to physically active kids. PROTEIN Rx helps eliminate nutritional guesswork and provides your child with a daily dose of high quality proteins, organic reds and greens, essential vitamins and minerals and gut-friendly probiotics.

Current recommendations for sugar intake in diabetics generally advise that daily sugar intake should not exceed 10% of daily energy intake. The UK Scientific Advisory Committee on Nutrition further advises that this percentage ideally be reduced to 5%, which equates to 25g of sugars in a 2000 kCal/day diet. PROTEIN Rx is relatively low in sugar, containing 10g of carbohydrates, of which 6g sugar, per serving. Diabetics should thus factor the product's carbohydrate and sugar content into their daily diet plan and continue to regularly monitor their blood glucose levels to ensure that it is maintained within the recommended range.

PROTEIN Rx contains bovine-derived collagen peptides and high biological value dairy protein as key active ingredients so is unfortunately not suitable for vegetarians.

Due to the natural nature of PROTEIN Rx’s formulation and safe ingredient make up, we believe that it is safe to consume multiple daily servings as desired to support your particular protein and nutritional intake requirements. We do not believe it is necessary to consume more than 1 or 2 servings per day to derive the intended nutritional benefit. We suggest this product be used as a food supplement only in conjunction with a nutritious diet and not relied on as a sole source of nutrition.

PROTEIN Rx promotes lean muscle growth and repair while offering joint and connective tissue support. It enhances vitality and wellbeing while supporting digestive and gut health.

PROTEIN Rx provides convenient on-the-go nutrition suitable for consumption anytime of the day, morning or night. Used as an in-between snack or on-the-go meal replacement, PROTEIN Rx is your ideal “performance nutrition in a tub” training partner.

As a high quality protein supplement and nutritional support formulation, PROTEIN Rx can be very effectively combined with our RECOVER Rx to further support efforts to nutritionally bolster training and recovery goals.

PROTEIN Rx is completely free from these and other artificial ingredients, and relies purely on natural colouring and flavouring and sweetening from small amounts of dehydrated coconut flower sap and natural stevia leaf extract.

Moducare® is a blend of sterols and sterolins in a ratio of 100: 1. These important nutrients occur in all plant life. Moducare® helps to bring overall balance to the immune system - enhancing an underactive immune system and modulating an overactive one. A balanced immune system allows one to enjoy vibrant health.

Research on sterols has been underway since the 1920s. Since the 1990s, studies using Moducare® have been conducted in people with rheumatoid arthritis, HIV, general immune function, TB and stress-induced immune suppression. Research has shown that the proprietary blend of sterols and sterolins, in a 100: 1 ratio as found in Moducare®, exhibits the best immune-balancing activity. Double-blind, placebo-controlled studies on Moducare® have been published in international medical journals.

When the immune system returns to optimal function, some individuals may experience symptoms that indicate the body is trying to rid itself of toxins. These symptoms are temporary and may include digestive problems, rashes, headaches and fatigue.

There are no known interactions with Moducare® and any natural supplements. There is no conclusive evidence to suggest an interaction with medication. There have been some adverse event reports in respect of blood-thinning drugs. An independent toxicology consulting firm assessed these reports for our company and concluded that there is insufficient evidence to suggest that these adverse events arose from Moducare® use.

Moducare® is considered a daily supplement and should be taken as long as you want to aid the immune system in being balanced.

Adults: Take one capsule three times daily or two capsules upon arising and one capsule before bed.
Children: One capsule per day for children under five years; two per day for children between five and 12 years; and children over 12 years can take the adult dose. For very young children who are unable to swallow a capsule, the capsule can be opened and the contents mixed with applesauce or other fruits/vegetables.

As with many natural supplements, it can take a period of time before you notice an improvement in your health. Although some people notice a difference sooner, we suggest that you take Moducare® for at least six to eight weeks before evaluating any benefits.

Recipients of foreign organs and tissues, including bone marrow and corneal transplants, are cautioned not to take any immune-regulating nutritional supplements. Therefore, sterols and sterolins are NOT recommended for transplant patients. People with synthetic replacement/reconstruction should not be affected, e.g. hip, knee, breast or pacemaker.